Breaking down the barriers to success…


Mentally, people have metaphorical walls to climb. That is half the battle – once that is overcome and a physically personal learning process will see people over…

The brother of Lewis Hamilton, Nic, is a racing driver in his own right, once told kids ‘it doesn’t matter how you ‘look’ getting over that wall, just get over it!!’

I was told that I wouldn’t physically be able to play sports. I found my way of building strength by playing my own style of rugby, I play golf – breaking down the physical barriers is something people just do.

When it comes to emotion it can mean finding that motivation, that determination to test what you can achieve, not bring afraid to make mistakes. The fear of trying something new, pushing your known limits, drive you to higher places.

Once you embrace that fear, and accept it then you can succeed. A fine current example for me has been my concern of how to hold a baby properly and how can I change a full nappy one handed?

I’ll find my own way, I’ll adapt and if I end up with egg or literally something a little more smelly on my face the first time – I’ll know how to do it better the second and so on.

I see people using these methods everyday, using their own style, in life and in business. The book I’m reading the ‘talent code’ explains that we have to make mistakes ourselves, to actually produce the links in our minds through practice to succeed at a sport or pastime.

How do you break down barriers?

How comfortable is your environment?

Can we accept comfortable? What emotions can it invoke?

It may make us feel safe and secure – but for how long? Is the state of being comfortable a long term or short term feeling?

We’ve got to strive for ‘better’, we have to push our boundaries and carry our determination with us to new heights…

Why? Because if we sit and aspire to be comfortable, sooner or later, things will pass us by and sure enough, you may eventually find yourself lagging behind…

Look up & Keep on moving.

Is the service you get real or box ticking BS?

How is your meal?
I’ll do that right away!
We’ll get that to you by the end of the week.

We all encounter statements such as these on a regularly basis – what we get in return depends upon how providers make us feel as a result of their actions.

How much value they place on your custom AND your experience can make all the difference.

Much can be argued on getting things done right and making sure they’ve exceeded expectations but at the heart of it, lies the emotion of how connected we are to a business/service.

Personally, I’ll return to a venue based upon not just the food but the experience I get as a whole (exception being the footy – I’ll go whether we win lose or draw)

The food may be amazing, the coffee may be the best I’ve had but if the experience isn’t great it’s unlikely I’ll be back. That said if mistakes have been made – and rectified to the point where it’s not the first thing I think of when giving an opinion of said venue, I’m likely to return.

The product is half the battle – the service is that other magical 50%.

Talent, is it grown?

I’ve just picked up a new book ‘The Talent Code’ by Daniel Coyle, which looks into whether talent is born or can it really be grown?

I’ll review it when finished. The text intrigued me as a report into how much of a gift is ‘given’ at the start of life as opposed to the individual working hard and grafting it into an art-form through persistence.

It’s certainly posing a great question and a good study. I’m a strong believer in the nurturing of skill through consistently looking at adaptions of a challenge presented to you as an individual or a group.

Any thoughts?


Emeli Sandé…

Full of Wonder….

We ain’t falling under…

Those lines above have transfixed me in the evenings recently. After long admiring her ‘hits’, I purchased Emeli’s album ‘our version of events’. Having heard her beautiful tones grace the Olympics and various award ceremonies it was great to finally sit back and peacefully listen to her art.

I was particularly fond of her song Wonder. Transmitting a song of strength and endearment it’s a fantastic piece to listen to. The power of music can invoke such a positive vibe and expression, I think that is the beauty of so many tracks on her album.

Whatever your taste(s) musically (mine are, like others, are so varied) it is easy to understand how a talent can leave a lasting impression from a few followers to a huge group of loyal fans.


What do you think of when you hear this word?

The beauty to me is that it will produce different answers from everyone, it’s very personal and very emotive.

Like happiness, it can be difficult to measure – but if you approach a love or a challenge to overcome with a enthusiastic will to achieve that outcome for yourself or for others…

you’re half way there.

Defeatist?! Nah, I’m Ryding on the crest of a wave –

A wonderful highlights package of European Golf’s 2012 Ryder Cup victory, a comeback of all comebacks, really struck a cord with me and not just because I’m a sporting nut.

There’s something revealing about the human spirit when faced with an impending loss. A determination takes over which is more complex than the ‘fight or flight’ theory. It has more to do with the digging in, never say die mental attitude.

Staring defeat in the face, it could be easy to throw the towel in, but there is a very emotive power that can dispel all that. Belief in your ability.

Yes, it’s not life or death, but the qualities displayed last year, so brilliantly brought back to my consciousness through the DVD, can resonate so much when you need it most.

To Win 8.5 points with only 12 available on the final day envoked a mental calmness in the players knowledge that they just needed to play their purest game and believe.

And that they did, defied the odds, becoming the stuff of legends and a shining example of not ever knowing when you’re defeated.

In sport and as in life, never give up.

Just Because…

Visiting a well known Portuguese restaurant which serve a variety of spicy chicken, I knew exactly what I was gonna get… Quick, quality food which is pretty good value too.

When asked the obligatory “how is everything with your food?” you give the same answer, “everything’s A OK thanks” and then you get on with your meal. Except this time was different…a quick comment stating that the place had never let us down, turned into one of the nicest gestures I have been witness to in the restaurant trade…

Two minutes later, same lady arrives with a ‘chicken cheque’, a voucher for two meals of the same value for when we next visit just to say thanks for taking the time for giving them that positive feedback – now THAT, ladies and gentlemen is service.

I got some bloody good food, in return they get a loyal customer… Simple as that.

Thanks Nando’s…. we’ll be back, again & again.

Blurry Weekend?…No, Not the Booze!…

In what ways does your weekend become blurred in terms of the typical work / life balance?

The ability to connect with customers can extend beyond the 9-5. How clear is the distinction between the office and home (it maybe both in your own case)

It’s easy not to ‘switch off’ at all in the new fangled network of networks. BUT the ‘dying’ 9-5, rather than seeing it as a threat to the structure of our norm, is now the biggest opportunity we have, we just need to strike the balance as individuals and clearly define what we want out of our day, week and month.

How do you, as a business owner, employer, employee find a clear way to balance your time? Is it instinct or a system?

Anticipation is a choice…

How often to we get excited about something?

Today, two sporting teams I follow (Bristol City & The England rugby tram) go toe to toe with rivals in ‘do or die’ matches…

See, I built my own anticipation there, I surround myself with people who are equally excited. Family who are coming over to watch the match, friends on Twitter are just as enthused…

How excited we get about events and scenarios are constantly determined by how personally we allow to connect ourselves to that. Be it a sporting event, a friends birthday, a new job or a birth.

It down to us as individuals to create our own anticipation but to also share in the joy of getting excited from others for their own special moments in the lives and helping them be happy.